Employee Assistance Program Services

Psychological Counseling

The phone counseling service is based on problem-focused intervention, and there is no limit on calls.

Work-life balance
Stress, anxiety and depression
Workplace relations
Personal problems due to work and workplace
Mobbing and violence
Emotional problems
Marriage, family and relationship problems
Alcohol/substance use, traumas
Loss, grief, bereavement and similar experiences

Face-to-Face or Online Psychological Counseling

We suggest face-to-face counseling for cases requiring deep analysis and direct our clients to a contracted psychologist. We offer a range of face-to-face counseling options to our counselees and decide on the best option together.

A specified number of face-to-face counseling sessions are covered by AVİTA

Legal Information

This service focuses on employees’ personal issues; legal issues that concern companies are out of the scope of this service.

By using this service, employees can receive instant answers to the legal concerns affecting them and their eligible family members. This eases their emotional burden and allows them to focus on their work instead.

This service is provided in accordance with the Attorneyship Law No. 1136. This service does not include issues related to labor law.

Issues related to credit cards
Issues about receivables, payables and legal rights
Execution procedures, bounced check and promissory notes tracking, grace periods
Consumer rights
Post-divorce rights and obligations
Inheritance and succession, bequest, rights of heirs, certificate of inheritance
Real estate purchases and sales
Landlord–tenant relations
Neighborhood rights, obligations and similar issues

Fiscal Information

This service does not include investment consulting and similar services.

Taxes
Retirement
Social security
Private insurance and similar issues

Medical Information

AVİTA’s medical counseling service offered by doctors and nurses includes the following.

The main services are as follows:

Information on hospital, clinics, doctors and other healthcare organizations
Centers and doctors for cases requiring specialization
Arrangement of appointments with doctors or healthcare centers
Health and first aid advice for travelers
General health- and nutrition-related information
Information and advice on family planning, pregnancy and prenatal period
Childcare advice
Advice on elderly, disabled and addiction care
Examination at home and similar issues…

Back & Neck Pain and Office Ergonomics

Employees can use this service to get information from our experts on office ergonomics and about their back and neck pain due to several reasons, especially postural defects.

Causes of pain
Office exercises
Basic information on ergonomics

Newborn Care Information

After being discharged from the hospital, new mothers can receive support from our experts on any questions or concerns they may have about their babies, with the scope of this service including the following:

Information on antenatal care
Newborn care at home
Nutrition tips for mothers
Babyproofing the house
House and baby’s room temperature
Bottle/pump preparation and cleaning
Easing baby gas pains
General health
Sleep and bath

Healthy Nutrition Counseling

Employees can get information on healthy nutrition from our dietitians.

Basic information on nutrition
Nutrients
Nutrients that our bodies need
Vitamins and minerals

Meal and snack alternatives
Eating disorders
Informed eating
Basal metabolic rate

General Information

These services facilitate employees’ lives and save time. Clients can easily and quickly receive information thanks to the support provided.

Direct calls to important services (ambulance, fire department, natural gas, and so on)
Information on plane, bus, ferry, train tickets and reservation
Information on restaurants, hotels and events and reservation
Notifications for planned trips
Courier
Gift and flower delivery
Rental car with driver